Support
Need help with Darteer? We're here for you. Below you'll find how to reach support, browse our guides, and get answers to common questions.
Contact Us
Have a question, issue, or feedback? Send us a message and we'll usually get back to you within 1-2 business days.
Guides & Help
Most answers can be found in our guide and frequently asked questions.
Troubleshooting Detection
If dart detection isn't accurate, these steps fix it most of the time:
- Position your phone 60-120 cm (2-4 ft) from the board so the entire dartboard is in view.
- Use even, bright lighting and avoid glare or shadows on the dartboard.
- If detection is still off, reposition the camera or run calibration again.
- Make sure the board is clean and darts are fully inserted.
Account & Data
You can manage your account and data directly in the Darteer app settings. You can also request account deletion, data export, or consent withdrawal by emailing support@darteer.ai. See our Privacy Policy for details.